Tech Support & Troubleshooting
Help with setup, performance, and fixes — anytime you need it.
Remote Support Session
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Tech Support & Troubleshooting
We offer support for basic setup and troubleshooting of accessories, NAS, smart home devices, TVs, and networking products. See details below.
Computer Accessories Support
Get help with setup and troubleshooting for keyboards, mice, headsets, monitors, and other accessories.
- Help with connectivity and drivers
- Basic troubleshooting for common issues
- Product setup and usage guidance
- Warranty and exchange assistance
NAS and Networking
Find answers for common NAS and networking questions—setup, sharing, and more.
- Setup and configuration support
- Network connectivity troubleshooting
- Help with user management and file sharing
- Guidance on drive warnings and alerts
Smart Home and TVs
Troubleshooting support to help you get the most out of your smart home and TV devices.
- Walkthroughs for device and app setup
- Assistance with Wi-Fi and network connections
- Guidance on using smart features
- Troubleshooting common connectivity issues
- Initial manufacturer functionality check
- Operating system and software assistance
- Printer troubleshooting
- Factory reset assistance
Devices We Support
All products purchased at Micro Center come with 60 days of complimentary tech support, giving you access to expert help as you set up and start using your new devices. Whether you have questions about installation, need troubleshooting, or want guidance on getting the most from your purchase, our team is here for you. Below are some of the most common types of products we support during this period.
Laptops & Workstations
Mobile Devices
Tablets
3D Printers
Monitors
Streaming Peripherals
Keyboard/Mouse
Microphones & Headphones
Printers
Flight/Racing SIMs
VR Headsets
Smart Home
NAS
Networking
TVs
Don't see your device? Don't worry, if you purchased it at Micro Center, it comes with 60 day free tech support.
FAQS
Which products are covered by Micro Center’s 60-day post purchase tech support?
Do I need to be the original purchaser, and does the item have to be bought at Micro Center?
What kinds of issues and services are included with support?
What is not covered by the 60-day support?
How do I get support, and is it all remote?
Can I get support if I have a problem after the 60 days are up?
What are some examples of common issues you can help with?
Additional Micro Center Post Purchase Tech Support Information
Every new device from Micro Center comes with a complimentary 60-day tech support window to help you make the most of your purchase. From getting started with setup and configuration to answering your day-to-day questions, our support team is here to assist with a wide variety of products—including laptops, networking equipment, smart home devices, computer accessories, NAS systems, and TVs.
Support generally begins with remote chat or phone assistance, allowing you to get help quickly and conveniently. For some products, in-store help is also available. While our experts can handle most setup, troubleshooting, and basic tech questions within the support window, additional services like repair or advanced troubleshooting are always available through Micro Center’s service department if you need more help.
Whether you received your device as a gift or bought it for yourself, our focus is making sure you get up and running smoothly. Reach out or chat with our tech team to get started with support for your recent Micro Center purchase.