Return Policy
General Returns*
Same-day returns/exchanges to difference locations are not eligible.
Defective Products
If an item purchased from Micro Center is not working as expected with the return period, visit our in-store experts for free help with repair or replacement.
Need to return an online order?
Contact us through our live chat and a representative will help you with your return.
RETURN ORDERProduct Return Resources
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Returning an Item
We kindly ask that you bring your item(s) to the store in as much of an original state as you are able to get them, including any packaging, manuals, or accessories you have retained.
Assembled Items
We kindly ask that you ensure that products such as 3D Printer that you're returning are disassembled and in like-new condition, repackaged in the original box with all packaging and accessories.
Data Removal
Please make sure that all data has been removed and that the device is no longer linked to any cloud account or to any other device so that we may accept the return of this product.
Refunds
Refunds usually take anywhere from 5-14 business days. Credit Card transaction usually take about 5 business days while Debit Card transactions take about 14 business days.
15 Day Return Policy
Eligible return or exchange time frames are from the date of purchase: 15 calendar days
Don’t See Your Product?
You can find the return period for your specific item by visiting the item page on our website. The return period will be found on the right side under Support Resources.
30 Day Return Policy
Eligible return or exchange time frames are from the date of purchase: 30 calendar days
- All other products
- Opened software
- Microphones
- All Phones
- Electronic software downloads
- Point of Sale Activation Cards that have a dollar value
- Micro Center Gift Cards (except as required by law)
- VR Headsets, Headphones, including Airpods, Earbuds and Over-the-Ear Products
- Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!
Products Not Eligible For Return
The following products are not eligible for return:
- Earbuds*
- Trading Card Games
- Damaged Drones
- Opened software such as Microsoft Office, Microsoft Windows, Microsoft Windows Server, and Microsoft Windows Server clients**
- Electronic software downloads
- Point of Sale Activation Cards that have a dollar value
- Micro Center Gift Cards (except as required by law)
Our Expertise Your Peace of Mind With 
JOIN TODAY
FAQS
Does Micro Center charge restocking fees?
No, we don't charge restocking fees.
Can I return/exchange/replace a single part from a bundle (RAM, Motherboard, PSU, etc.)?
Bundles are treated as a single purchase. Individual components cannot be returned without returning the full bundle.
Exception: if one component is defective, we may exchange just that part if a replacement is available.